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Privacy Policy
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At Aqualux Mobile Detailing, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you book or use our services.
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1. Information We Collect
We may collect the following information from you:
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Contact details: name, email address, phone number
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Vehicle details: make and model
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Payment information: in person
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Service preferences or feedback: e.g., special requests, reviews
2. How We Use Your Information
Your information is used for the following purposes:
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To schedule and provide mobile detailing services
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To process payments
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To communicate with you about bookings, promotions, or updates
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To collect feedback and improve our services
3. Sharing of Information
We do not sell or share your personal information with third parties except:
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When required by law or legal process
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With trusted service providers strictly for operational purposes (e.g., payment processors)
4. Security of Information
We take all reasonable measures to protect your data from unauthorized access, loss, or misuse. Your information is stored securely and only accessible to authorized Aqualux staff.
5. Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
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Request access to the personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request that we stop using your information for marketing purposes
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Withdraw consent where applicable
To exercise any of these rights, contact us at: info@aqualuxmobiledetailing.com
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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By booking or using our services, you acknowledge that you have read and understood this Privacy Policy.
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